Frequently Asked Questions - Section to know and learn the basics of Cryptocurrency and Crypto Trading.

1. Terms of Use

By accessing and using this site you agree to be bound by these Terms of Use (“Terms”) and any other terms incorporated by reference. Do not use our services unless you agree to all of these terms. Your use of the Site is governed by these Terms. We make the Site available to you in order to provide information about our products and services  and to enable you to purchase these products and services from us online.

2. Eligibility

 The Services are intended solely for users who:

  • are 18 years of age or older;
  • have the authority to both enter into these Terms of Use, and to be held accountable to all conditions, obligations, affirmations, representations and warranties arising herein;
  • have not previously been suspended or removed from using our Services; and
  • will not use our Services if any applicable laws in your country prohibit you from doing so in accordance with these Terms.

 By registering or participating in our Services, you hereby represent that you are over 18 years of age and have the authority to enter into the terms herein. 

3. Potential Risks and Disclaimer

  • Trading digital assets involves significant risk. The risk of loss in trading or holding digital assets can be considerable.
  •  The use of our Services may result in the loss of your funds. You can lose all the balance in your account. You hereby agree to use our Services at your own risk.

4. Liability

>  Market Liability

  • Cryptocurrency purchase and trading may be illegal in your country, state or jurisdiction. You use our Services at your own peril and legal accountability.

> Limitation of Liability

By accessing and/or using our Services you agree to exclude Milkyway and any of its associates from any liability, to the extent permitted by law:

  • All warranties, representations and guarantees (whether express, implied or statutory) are excluded, including without limitation, suitability, fitness for purpose, accuracy or completeness of the Site or the content on or accessed through it;
  • We will not be liable for any damages, losses or expenses, or indirect losses or consequential damages of any kind, suffered or incurred by you in connection with your access to or use of the Site or the content on or accessed through it.

5. Intellectual Property Rights

  • RSJ91 is the owner and/or authorised user of all trademarks, service marks, design, marks, patents, copyrights, database rights and all other intellectual property appearing on or contained within the Site, unless otherwise indicated. RSJ91 is the exclusive owner of all rights in the compilation, design and layout of the Site. All images and textual content on the Site are copyright © M-way Coin.

6. Right to Use Site and Content

  • You may use the Site only for the purposes for which it is provided. You must not use the Site for fraudulent or other unlawful activity or otherwise do anything to damage or disrupt the Site.
  • Any use of the Site with the purpose of defrauding, circumventing bans, soliciting or abusing any of our Services will be considered “misuse”, and will result in the immediate termination of all related accounts, including seizure of all of the user’s on-site digital property by the Company.
  • The term misuse also includes, but is not limited to, the creation of multiple accounts for the purposes of defrauding, circumventing bans or limits, soliciting or abusing any of our Services
  • Threats towards Milkway Coin or Milkyway Coin staff will result in immediate termination of all related accounts, including seizure of all on-site digital property

7. Account Credentials and User Information

  • You ensure that any information that you provide when creating an account with us on the Site is correct, complete and up-to-date, and you agree to contact us as soon as possible if any of this information changes or you become aware of any inaccuracy in the information you have provided.
  • If you are providing information about a person other than yourself, you warrant that you are authorized by that person to provide that information
  • You agree to accept responsibility for all activities that occur under your account or password.
  • You are responsible for maintaining the confidentiality of your account and password and for preventing unauthorised access to your account.
  • You should take all necessary steps to ensure that your password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

8. Content

  • We endeavour to ensure that any content will be current, accurate and complete when you access it. However, we will take steps to correct any error or inaccuracy in any content which is brought to our attention within a reasonable timeframe.
  • The Site may from time to time contain content provided by third parties and links to third party sites. This is provided for your convenience only and we are not responsible for any third party content on our site or any site to which our site contains links. The inclusion of any such content or link does not imply our endorsement or approval of any linked website or any association with its owners or operators.
  • You must make your own assessment of the suitability of the content for your own purposes. You are solely responsible for the actions you take in reliance on the content on, or accessed through, the Site.
  • We may change the content on the Site at any time without prior notice.

9. Amendments

We may amend these Terms whenever necessary. Site users therefore agree to regularly read these Terms. By continuing to use the Site after any such amendment, you are deemed to have agreed to the amended Terms.

10. Governing Law and Jurisdiction

  • The interpretation, effect and enforceability of these Terms and any matters or disputes arising in relation with the Site will be governed by United States laws and will be dealt with in United States courts, and you and the Company agree to submit to the exclusive jurisdiction of the United States courts for the determination of disputes.
  • You agree all transactions and any Services taking place or provided on or through the Site are governed by United States law regardless of the location of the user.

As of now we are accepting Payments in BTC only. We may come back soon with our Payment gateway and online payment system. There are online merchants from where you can buy BTC using credit cards/Bank account. 

Cryptocurrency is a digital form of money that can be used just like any other type of money you control. However, this money exists solely on a node (hardware wallet that can be stored on your phone or computer). To store a currency you can download its wallet application onto your device, or keep the coin in an online wallet for quicker and more convenient access.

Bitcoin is a popular digital currency, created and stored electronically. It’s not centrally controlled, nor are bitcoins printed; instead, bitcoins are made by people and businesses through software that solves mathematical problems.

Bitcoins belong to a growing category of digital money called cryptocurrency.

One of Bitcoin’s most distinguishing characteristics is that it’s completely decentralized. This means that its network is not controlled by any one institution. This makes a lot of people feel secure because it means that a large bank or institution won’t be able to control their money.

The blockchain, is a huge, shared public ledger where the entire Bitcoin network is situated. All verified transactions are added to the Blockchain, where everyone can see information pertaining to Bitcoin wallets and verify their balances.

Staking is the reward you receive for supporting the network by holding coins and running a node. If you have coins in a wallet that is a POS coin your supply of coins will grow as long as you are holding the coins. Staking is also related to time. You are paid an amount based on an amount of time that has elapsed. 

Proof-of-stake (PoS) is a type of algorithm by which a cryptocurrency blockchain network aims to achieve distributed consensus. In PoS-based cryptocurrencies the creator of the next block is chosen via various combinations of random selection and wealth or age (i.e. the stake)


Proof-of-work(PoW) is a type of algorithm which requires proof that work of some kind occurred. In PoW miners are required to do this work before any of their blocks is accepted by others.

You can email us or use our live chat feature to get support one of the available support member, developer or founders.

There is no ETA, resolution and response completely depends upon availability and complexity of issue/query. We assure you the best service to satisfy and fulfill your expectation(in terms of getting support). 

Please send an email to with your contact details and query. We shall get back as soon as possible. 

Make sure that you visit often our News/Blogs Page  where we post important information. You can also follow us on our social media pages as a lot of information is constantly uploaded.




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